Shipping & Delivery Policy – Amagic
At Amagic, we are committed to delivering your orders safely, securely, and on time while maintaining complete customer privacy and discretion. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.
Order Processing
Once your order is successfully placed and payment is confirmed, it is processed within the stipulated handling time. Orders are packed carefully to ensure product safety during transit.
Shipping Coverage
Amagic delivers products to multiple locations as per serviceable pin codes. Delivery availability depends on courier partner serviceability.
Estimated Delivery Time
- Delivery timelines may vary based on your location and courier service provider.
- Generally, orders are delivered within the estimated time mentioned at checkout. Delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.
Discreet & Secure Packaging
We fully respect customer discretion and privacy:
- All orders are shipped in plain and unbranded packaging.
- No product details or website name are mentioned on the outer package.
- Billing statements and courier labels do not reveal the nature of the product.
- Customer delivery information is kept strictly confidential.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at the time of checkout before payment is completed.
Order Tracking
Once your order is shipped, tracking details may be shared via registered email or phone number (if applicable) so you can monitor the delivery status.
Delivery Responsibility
Customers are requested to provide accurate and complete shipping information.
Amagic is not responsible for delivery delays or non-delivery caused due to incorrect or incomplete address details provided by the customer.
Failed Delivery Attempts
If delivery fails due to unavailability of the recipient or incorrect address, re-shipping charges may apply.
Damaged or Lost Packages
In rare cases of lost or damaged shipments during transit, customers are advised to contact our support team within the specified time frame for assistance.
Changes to This Policy
Amagic reserves the right to modify or update this Shipping & Delivery Policy at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of the updated policy.